Welcome to Metalic Fire. These Terms & Condition apply to your access to and use of our website, products, and related services. By visiting our store or placing an order, you agree to follow these terms. If you do not agree, please do not use the website.
These terms are provided as general business policy content for our ecommerce store in Pakistan and may be updated from time to time. For case-specific help, please contact our support team at [email protected].
You agree to use this website only for lawful purposes and in a way that does not misuse the site, interfere with its operation, or affect other users. You must not attempt to gain unauthorized access to our systems, copy content for commercial misuse, or use false information when placing orders or contacting us.
We try to keep product descriptions, images, availability, and specifications accurate. However, product colors, sizes, finishes, packaging, and minor details may vary due to display settings, manufacturing updates, or supplier changes. Product listings are subject to correction if errors are identified.
All prices displayed on the website are subject to change without prior notice. While we aim to ensure pricing is accurate, errors may occur. If a pricing error is discovered after an order is placed, we may contact you with the correct details and offer the option to confirm or cancel the order.
Placing an order does not automatically mean the order has been accepted. We reserve the right to review, accept, decline, or cancel any order for reasons including stock unavailability, incomplete information, suspected fraud, pricing errors, or delivery limitations. If your order is canceled after payment, any eligible refund will be processed according to our refund policy.
Orders must be paid using the payment methods made available at checkout unless another approved arrangement is stated by us. By submitting payment information, you confirm that you are authorized to use the selected payment method. We may use third-party payment providers to process payments securely.
We aim to process and dispatch orders within reasonable timelines, but shipping and delivery times are estimates only. Delays may happen due to courier issues, public holidays, weather conditions, remote delivery areas, customs-related matters where applicable, or other circumstances beyond our control. Delivery charges, service areas, and timelines may vary by order.
If you create an account, you are responsible for maintaining the confidentiality of your login details and for all activities under your account. You agree to provide accurate, current, and complete information. We may suspend or restrict accounts that contain false information, suspicious activity, or misuse of the website.
Any promotions, discount codes, bundle offers, or special campaigns may be subject to separate conditions, limited availability, minimum order values, expiry dates, or product exclusions. We reserve the right to modify or withdraw promotional offers at any time.
All content on this website, including text, images, branding, logos, product listings, graphics, and layout, is owned by or used with permission by Metalic Fire. You may not reproduce, republish, distribute, or commercially exploit website content without prior written permission.
We aim to provide reliable service and accurate information, but the website, products, and services are provided on an available basis. To the maximum extent permitted by applicable law, Metalic Fire will not be responsible for indirect, incidental, special, or consequential losses arising from website use, delays, service interruptions, third-party actions, or product issues beyond our reasonable control.
Nothing in these terms is intended to limit any rights that may apply under relevant consumer protection laws. If you experience a specific issue with an order or product, please contact [email protected] so our support team can assist.
We may rely on third-party providers for payment processing, shipping, analytics, communications, or technical support. We are not responsible for the separate policies or practices of those third parties, but we aim to work with service providers suitable for ecommerce operations.
We may update these Terms & Condition at any time to reflect changes in our business, website, products, or operational requirements. Updated terms will apply from the time they are posted on the website unless otherwise stated.
If you have any questions about these terms, your order, delivery, or any website-related issue, please contact Metalic Fire at [email protected]. Customers who need case-specific help should contact support before placing an order or as soon as an issue arises.
